My name is Annika Veenendaal and I have been working in the Technical Support department since 2012. As a Technical Support officer I have various tasks, such as preparing competition analyses and providing production support. In addition, I do retesting so that we can continually keep our technical data sheets up to date. There is an excellent working atmosphere in the Technical Support department. You are given a great of deal of responsibility and there are many opportunities for advancement. Aside from my work in the Technical Support department, I am also a member of the Works Council. That provides me with insight into and involvement with other aspects of the organisation, and is an instructive additional element for me. The work in the Technical Support department is varied and dynamic. We are involved with all departments. AFP offers its employees the opportunity to take further training and to develop themselves. In addition to my work, I recently started working on my master’s. AFP encourages this. AFP is progressive and innovative, with a view to the rapidly changing future.